"From the first time I put the boots on I loved them, and I am still loving every second of them. They are very good looking and super comfortable, and I couldn't ask for a better pair of boots."
"Over the course of [my] 10 day business trip I will log many hours of meetings, dinners, and travel of all variety...I have only my Brooklyn Boots."
If you are unhappy with your order you may return your purchase within 30 days of shipment for a refund or exchange. Shoes must be in original, unworn condition to be accepted for returns/exchange (unless defective). Beyond 30 days, our products are guaranteed against defects and workmanship.
Enclosed in every order is:
No shipping charges will be applied to exchange orders. Straight returns are charged a fee of $6.95 if the UPS Pre-Paid Return Sticker provided is used. The cost of shipping an item to us is the responsibility of the customer. (Note: exceptions to this policy are made for defective items).